FAQ

Fitnexin™ — Quick Answers for a Clearer Shopping Experience

This page addresses common questions about Fitnexin™ lighting products and store procedures.
Customers should review the complete product page before making a selection.
Dimensions, materials, finishes, and lighting effects may differ among individual designs.
Product suitability can depend on the intended room, surface, and method of use.
Website and order administration is maintained by Xinxian Qianbei Technology Service Co., Ltd.
The information currently displayed on the website applies to active store services.

💡 Are all lamps intended as primary room lighting?

No. Some Fitnexin™ products are designed mainly for accent, bedside, decorative, or atmosphere lighting. Review the product description to understand its intended role.

📐 How should I evaluate product size?

Check all available measurements before ordering. Product images may be staged in different interiors and should not be used as the only size reference.

🎨 Will the finish look exactly the same in person?

Small differences may result from screen calibration, photography, reflective materials, handcrafted textures, or normal production variation.

🔌 Is professional installation required?

Many compact lamps are designed for ordinary indoor placement. Products involving fixed wiring or specialized installation should be handled according to the included instructions and local requirements.

📦 Can an order be changed after submission?

Contact customer care promptly. Changes cannot be guaranteed once preparation or dispatch activity has started.

🛠 What should I do if a product arrives damaged?

Keep the product and packaging, then submit clear photographs and order information for review.

🧽 How should lamps be cleaned?

Disconnect the product where applicable and use a dry or lightly damp soft cloth. Avoid harsh chemicals unless the product instructions specifically allow them.